WE MONITOR THE SYSTEM 24 HOURS A DAY
Our servers process 25,000 transactions every day. While thousands of users work in the system, advanced and thorough work is carried out digitally behind the scenes. This is something Symbrio monitors 24 hours a day.
OPERATION AND MAINTENANCE
At O&M we can extinguish a fire before you even see the smoke.
Day-to-day operations at O&M can be a roller coaster ride between heaven and hell. And things move fast. O&M faces numerous challenges on a daily basis, everything from alarms to be resolved immediately so as not to disrupt production among our users to computers that have crashed at the office.
Parallel to this, O&M has to keep up with the latest technology, maintain our servers, organise the release of the latest system versions and much, much more.
“THE CUSTOMER EXPERIENCE IS EXTREMELY IMPORTANT TO US”,
says Jonas Mählkvist, head of O&M.
Visit our Symblog (in swedish) to read more about what our O&M technicians work with and the challenges they face.